Frequently Asked Questions

Shopping Information

How long does shipping take?

Standard shipping takes **3-5 business days** (US) and **7-14 days** internationally. Express options are available at checkout.

Are your products cruelty-free?

Absolutely! Dazzling Beauty Solutions is **100% cruelty-free** and never tested on animals.

Payment Information

What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and Shopify Pay for a seamless checkout experience.

Order Returns

Do you offer returns or exchanges?

Yes! Unopened products can be returned within **30 days** for a refund or exchange. See our Returns Policy for details.

How do I track my order?

Once shipped, you’ll receive a tracking number via email. You can also check status under My Account.

Can I change or cancel my order?

Orders can be modified within 1 hour of placement. Contact us at gantoine45@gegepalace.com for urgent requests.

Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.