Refund policy

At Dazzling Beauty Solution, we are committed to providing high-quality fashion, beauty, and lifestyle products. Please review this policy carefully before completing your purchase.

All Sales Are Final

Most purchases are final sale for change of mind, buyer’s remorse, incorrect size or color selection, and personal preference.

Eligible unused items may be returned within 3 days of delivery for store credit or an exchange. Damaged, defective, or incorrect items reported within 3 days may qualify for a replacement, store credit, or refund as required by applicable law.

Final-sale categories remain non-returnable unless the item arrives damaged, defective, or incorrect.

Please review all product descriptions, sizing information, colors, and order details carefully before completing your purchase.

Returns

Return window: Returns must be requested within 3 days of delivery of the last item in your order.
Return shipping: Customers are responsible for all return shipping costs. Dazzling Beauty Solution does not provide prepaid return labels.
Restocking fee: A 5% restocking fee may apply to approved eligible returns.

Eligibility

To be eligible for a return, items must be unused and in their original packaging, with all tags and seals intact.

Proof of purchase, such as your order number, is required.

Final-sale items, including clearance merchandise, are not returnable unless they arrive damaged, defective, or incorrect.

How to Start a Return

Do not return merchandise without receiving approval and instructions from Dazzling Beauty Solution first. Unauthorized returns may be refused and will not automatically qualify for store credit.

To begin a return, email support.dazzlingbeautysolution@gmail.com with your order number, the item or items you want to return, and the reason for the return. We will review your request and provide instructions if it is approved.

You may also request a return directly through your customer account when the order is eligible.

Order Cancellations

All sales are final. Once an order is placed, cancellations are not guaranteed.

If you need to request a cancellation, contact us immediately at support.dazzlingbeautysolution@gmail.com. We will do our best to assist before the order enters fulfillment, but we cannot guarantee cancellation once processing has begun.

Out-of-Stock Items

If an item in your order becomes unavailable during processing, store credit equal to the item's purchase price will automatically be applied to your account. No action is required from you.

You will receive a notification confirming that the store credit has been issued and is ready to use immediately toward any future purchase.

Refunds

Refunds are only issued in the following circumstances:

We are unable to fulfill your order.
You receive an incorrect, damaged, or defective item and meet our reporting requirements.
A refund is otherwise required by applicable law.

When applicable, refunds are processed within 5 business days after inspection and are issued as store credit to your account, which is available immediately for use. No cash refunds will be issued unless required by applicable law.

Exchanges

Exchanges are available for the same item in a different variant when that variant is in stock.

If the requested variant is unavailable, store credit will be issued automatically to your account.

Damaged, Defective, or Incorrect Items

Customers must contact Dazzling Beauty Solution within 3 days of delivery and provide the order number along with clear photographs of the item, packaging, and shipping label.

Claims submitted after this period may not be accepted.

Once the claim is reviewed and approved, we may provide a replacement, store credit, or refund depending on the circumstances.