Frequently Asked Questions
Frequently Asked Questions
1. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and Shopify Pay for a seamless checkout experience.
2. How long does shipping take?
Standard shipping takes **3-5 business days** (US) and **7-14 days** internationally. Express options are available at checkout.
3. Do you offer returns or exchanges?
Yes! Unopened products can be returned within **30 days** for a refund or exchange. See our Returns Policy for details.
4. Are your products cruelty-free?
Absolutely! Dazzling Beauty Solutions is **100% cruelty-free** and never tested on animals.
5. How do I track my order?
Once shipped, you’ll receive a tracking number via email. You can also check status under My Account.
6. Can I change or cancel my order?
Orders can be modified within **1 hour** of placement. Contact us at gantoine45@gegepalace.com for urgent requests.
Need more help? Contact Us — we’re happy to assist!